Frequently Asked Questions
Everything you need to know about your electronics and orders.
What kind of warranty comes with my electronics?
All Salem Techsperts hardware products include a standard 12-month limited warranty covering manufacturer defects. Extended coverage plans are available at checkout.
How long does shipping take for tech components?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for urgent repairs and upgrades.
What is your return policy for open-box items?
We offer a 30-day return window. If the item has been opened, a 15% restocking fee may apply unless the product is found to be defective.
Do you offer technical support for setup?
Yes, our team provides complimentary remote technical support for the first 30 days after purchase to help you get your new devices configured.
Are the refurbished products tested?
Absolutely. Every refurbished device undergoes a rigorous 50-point inspection and diagnostic test by our certified technicians before being listed.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options like Affirm and Klarna for high-end workstations and gaming rigs.